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Privacy Policy

At Goognu, we prioritize your privacy and respect your right to make informed choices about your personal information. We believe trust is earned by consistently offering quality services and handling your information responsibly and transparently. This Privacy Policy outlines how we collect, use, share, and protect your data, ensuring compliance with privacy laws applicable in New Zealand.

This Privacy Policy applies to all information collected by Goognu Data Services Pvt. Ltd. – New Zealand (referred to as “Goognu”, “we”, “our”, or “us”) through our website [www.goognu.com] and through related platforms and services, including mobile applications, third-party platforms (such as social media and marketing campaigns), customer communication tools, and promotional activities like contests, sweepstakes, and events (collectively referred to as Goognu Services).

By using Goognu Services, you agree to the terms set out in this policy. If you do not accept this policy, please refrain from using our website or services.
Information We Collect

Information You Provide Voluntarily

When you interact with Goognu Services, you may be asked to submit personal information directly. For example, when you sign up for a course, participate in a promotion, subscribe to updates, or contact us through support channels, we may request:
Full name

  • Email address
  • Phone number
  • Physical address
  • Gender
  • Date of birth (to confirm eligibility, especially for certain promotions or legal requirements)
  • Educational background and qualifications
  • Work history or professional experience, if applicable to your chosen course or service

If you contact our support or admissions team, we may also record and retain the conversation for service quality and training purposes (you will be notified when recording occurs).

We may also collect feedback, survey responses, testimonials, or reviews you provide via any platform connected to Goognu.

Information Collected Automatically

Certain non-identifying technical information may be automatically gathered when you use our website or digital platforms. This includes:
IP address

  • Browser type and version
  • Device type and operating system
  • Time zone setting
  • Pages you visit on our site and how long you spend there
  • Referring and exit pages
  • Interactions with on-site features (e.g., video players, forms, downloads)

We may collect this data using cookies, server logs, beacons, or analytics tools (such as Google Analytics), which help us better understand how users engage with our website and improve performance.

Data from Third Parties

We may obtain personal information about you from trusted third-party sources, such as:

  • Marketing and advertising partners
  • Referral programs
  • Public databases
  • Social media platforms (when you interact with our pages or content)
  • Strategic partners or education platforms associated with our offerings
  • Government registers, where legally permitted

This data may help us maintain accurate records, personalize your user experience, and identify relevant services or offers.

How We Use Your Information

Goognu may use the collected information for various purposes, such as:

  • Facilitating course registration, enrollment, and access to related materials
  • Managing customer support, including responding to queries or complaints
  • Customizing course suggestions or promotional offers based on your preferences
  • Sending transactional communications like enrollment confirmations, invoices, or course updates
  • Sending optional marketing emails, promotional offers, or newsletters (you may opt out at any time)
  • Operating sweepstakes, surveys, and giveaways (including winner notification and regulatory compliance)
  • Measuring and improving our digital services and site usability
  • Detecting and preventing unauthorized activity, fraud, or abuse
  • Complying with legal obligations under New Zealand privacy and consumer laws

Disclosure of Your Information

Goognu does not sell your personal information. However, under specific circumstances, we may share it with third parties in the following ways:

With Affiliated Education Partners

If you register for a course that is delivered by a third-party education partner or certifying body, we may need to share your registration details with them. This allows them to issue certificates, manage content access, or offer support related to their curriculum.

With Service Providers

We engage reputable third-party vendors to support our website, marketing, analytics, cloud storage, payment processing, and customer support operations. These service providers are contractually bound to keep your data secure and to use it only for the intended services they deliver to Goognu.
Examples of service providers include:

  • Cloud hosting platforms
  • Payment processors (e.g., Stripe, PayPal)
  • Marketing automation tools
  • Analytics service providers
  • SMS and email communication platforms
  • Learning management systems
  • For Legal or Safety Reasons

We may disclose personal data if required to comply with any applicable legal obligations, court orders, or governmental requests. This also includes disclosure to enforce our terms of service, protect the safety of users, prevent fraud, or defend legal claims.

Business Transfers

In the event of a merger, acquisition, asset sale, or corporate restructuring, user information may be transferred as part of that transaction. Should such a change occur, you will be notified through prominent communication on our website or via direct contact.

Promotional Collaborations

If you participate in a giveaway, event, or referral program co-hosted with a partner brand, some personal data (such as your name or social media handle) may be shared with the co-host, subject to your consent at the time of entry.

Children’s Privacy

Goognu Services are not designed for use by children under the age of:

  • 13 years in the United States
  • 16 years in the European Union
  • 18 years in New Zealand and most other jurisdictions

We do not knowingly collect data from minors without the verifiable consent of a parent or legal guardian. If we discover that we’ve collected personal information from someone under the legal minimum age, we will delete it promptly.

Your Privacy Choices and Rights

You have the following rights under the New Zealand Privacy Act 2020:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Ask us to update or correct inaccurate or incomplete information
  • Erasure: In certain cases, request deletion of your personal data
  • Objection: Opt out of marketing communications at any time
  • Portability: Request transfer of your data to another service provider (when applicable)

You can manage your preferences by contacting us at privacy@goognu.com or by following the “unsubscribe” link in any marketing emails.

Data Retention

We retain your personal information only for as long as needed for the purposes set out in this policy, or as required by law or regulation. Once no longer required, your data will be securely deleted or anonymized.

International Transfers

As Goognu operates globally, your information may be processed in countries outside New Zealand, including India, Australia, or Singapore, where some of our partners or systems are based. We ensure that adequate protections are in place to comply with cross-border data transfer rules and to safeguard your personal data during such transfers.

How We Secure Your Data

We employ technical, physical, and organizational safeguards to protect your personal information from unauthorized access, alteration, or misuse. These include:
SSL encryption on our website

  • Restricted access to sensitive data
  • Regular security audits and vulnerability scans
  • Employee training in privacy compliance
  • Secure data backup and recovery protocols

While we make every effort to secure your data, no system can guarantee absolute protection. If a data breach occurs that may affect your rights, we will notify you and the Privacy Commissioner as required by law.

Updates to This Privacy Policy

Goognu may revise this Privacy Policy from time to time to reflect changes in law, technology, or our practices. If we make significant changes, we will post a clear notice on our website or notify you by email. Continued use of the Goognu Services after such updates implies your acceptance of the revised policy.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, you can contact our New Zealand privacy team at:
Goognu Data Services Pvt. Ltd. – New Zealand

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